FAQ
Purchase and Service
Can I purchase
LandRoverWatch
products for my other vehicles?
LandRoverWatch
products are made exclusively for
Land Rovers. At present,
we support the 2006 and 2007 models, except the LR2.
What are the monthly monitoring fees?
The purchase of the
LandRoverWatch
includes your first year subscription fees which means you can access your vehicles
location at anytime as many times as you like. You will be sent a renewal notice
sixty days before expiration of this service and given payment options of monthly
or annually for your next year’s subscription service. If notification to discontinue
the monthly monitoring service is not received by
LandRoverWatch
before the one year expiration, your subscription will automatically renew and you
will be billed monthly for this service.
Will my
LandRoverWatch
product work anywhere?
Your
LandRoverWatch
guarantees total North America coverage; coast-to coast, border to border.
Disclaimer:
LandRoverWatch
coverage depends on Global Positioning Satellite coverage. There are many things
that can affect that coverage including geographical area, weather, satellite equipment
failure and structural interferences.
LandRoverWatch
cannot be held responsible for any of these factors that are not in our control.
Personal Settings
How do I access my vehicle from the website?
You can access the location of your vehicle by visiting
mylandroverwatch.com. Enter your
username and password, and you can begin tracking and monitoring your vehicle.
How can I activate all my features?
Your features are available for set up once you have logged in to the
mylandroverwatch.com
site. Just follow the instructions on the site for each feature. You can also view
the Owner’s Manual for specific directions on this site under Documents located
under the help section of the navigation bar.
Are all of my personal settings secured?
100% secured.
How will I know if my car exceeds a certain speed or violates my geo-fencing?
Depending upon how you personalize your settings, you can be notified via cell phone,
text message, or email for speed or geo-fence violation.
Miscellaneous
Will I receive an auto insurance discount?
Insurance discounts depend on what state you are located in and your insurer. Contact
your insurance agent for more information. When inquiring, inform your agent that
you have installed an active recovery tracking system.
Will anyone be able to tell that I have a
LandRoverWatch
device in my car?
All
LandRoverWatch
products are hidden in your
Land Rover. Certified
installers have a variety of locations in which the product can be installed. There
is also no visible marking indicating you have the product installed on your
Land Rover.
What do I do if my car is stolen?
If you car is stolen, call your local police department and file a police report.
Provide them with our customer service number and then call
LandRoverWatch
immediately at
1.800.457.6718 to
report the theft. If you need help in contacting the police,
LandRoverWatch
will assist you in contacting your local police department.
Who can I contact with any questions?
We have associates standing by 24/7/365. We are always pleased to help you with
whatever we can!
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